[1]
Arora, A. 2026. Agentic AI in Enterprise Service Management: Transforming ITSM and ITOM with Autonomous Intelligence on the ServiceNow Platform. International Journal of Artificial Intelligence and Machine Learning. 6, 9s (Sep. 2026), 816–823. DOI:https://doi.org/10.51483/IJAIML.6.9s.2026.816-823.